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Common problemMEGA
MEGA storage full
Account is over its storage limit
When you go over your storage limit you can no longer upload, sync, back up or use Camera uploads. MEGA locks the account after 30 days over the limit and can delete the data later.
Fix it
How to fix it
Delete files you no longer need to get under your limit.
Or upgrade to a plan with more storage than you have stored.
If you have more than one MEGA account, make sure each one is under its limit.
Act on the email and in-app warnings before the 30 days are up.
From MEGA's help pages: help.mega.io, in our words. Checked on 11 November 2026. If the steps do not help, MEGA's own support is the next stop.
More
More MEGA errors and common problems
- Download limit reachedFree download limit per IP address
- Link not workingDeleted file, removed link or wrong key
- Website not loadingOld cache, extensions or a blocked connection
- App not workingOld app version or bad cached data
- Login code not acceptedPhone clock out of sync or lost device
- Invalid email address or passwordLogin details are wrong or your IP is blocked
- Temporary errorDownload interrupted for an unknown reason