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Common problemMEGA

MEGA storage full

Account is over its storage limit

When you go over your storage limit you can no longer upload, sync, back up or use Camera uploads. MEGA locks the account after 30 days over the limit and can delete the data later.

Is MEGA down right now? Operational: 0 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Delete files you no longer need to get under your limit.

  2. Or upgrade to a plan with more storage than you have stored.

  3. If you have more than one MEGA account, make sure each one is under its limit.

  4. Act on the email and in-app warnings before the 30 days are up.

From MEGA's help pages: help.mega.io, in our words. Checked on 11 November 2026. If the steps do not help, MEGA's own support is the next stop.

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