Genshin Impact: "Error code 9908"

Resource files failed to download

The game could not download its resource files. HoYoverse says this comes from network problems or damaged game data.

Is Genshin Impact down right now? Operational: 3 problem reports in the last hour. If it were down for everyone, this error could come from there; right now it looks normal.

Fix it

How to fix "Error code 9908"

Switch between Wi-Fi and mobile data, or restart your router.
On PC, click the button next to Start Game in the launcher and choose Repair Now.
If the error stays, reinstall the game fully.
On Android and iOS, do a full reinstall.

From Genshin Impact's help pages: support.hoyoverse.com, in our words. Checked on 11 November 2026. If the steps do not help, Genshin Impact's own support is the next stop.

Can't connect to serverUsually a VPN, proxy or router problem
Can't log inWrong details, account lock or network trouble
Stuck in login loopUnstable network before Click to Begin
Update or download failsNetwork, storage or blocked files stop the update
Too many requests. Please try again later.Too many login attempts in a short time
Error code 9041Launcher download was interrupted
Error code 9001Launcher download fails on PC

All Genshin Impact errors and common problems Live Genshin Impact status

Genshin Impact: "Error code 9908"

How to fix "Error code 9908"

More Genshin Impact errors and common problems