Black Myth: Wukong outages and problems
User reports, last 24 hours
No reports in this window
No problem reports came in for Black Myth: Wukong in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 3 November. These are user reports from the UK, where most people report Black Myth: Wukong problems.
Around the world right now: normal in 5 other countries. By country
- NormalClose to the usual level24 h · 0 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
No user reports came in for Black Myth: Wukong in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Black Myth: Wukong in November 2026
- Problem reports in November (since 3 November)
- 2
Monthly report for November 2026
People who report a problem with Black Myth: Wukong to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Game Play
- Game Launch
- Lag / Latency
Black Myth: Wukong reports around the world
In the last 24 hours, 1 problem report about Black Myth: Wukong came in from one country. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Germany | Normal | 0 | 1 |
| The US | Normal | 0 | 0 |
| The UK numbers above | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there.
Black Myth: Wukong problem spikes, last 30 days
Since 3 November, Black Myth: Wukong had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Germany1
- Australia0
- Canada0
- The UK0
- The Netherlands0
- The US0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Black Myth: Wukong not working
Black Myth: Wukong is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach heishenhua.com over your own connection, right now. Nothing is sent to us or stored.
Restart the active session
On PlayStation 5, press the PS button, highlight Black Myth: Wukong, press Options, choose Close Game, then open it again. On Windows, quit to desktop from the game menu; if it freezes, press Ctrl+Shift+Esc, select the game in Task Manager, and choose End task.
Repair the install files
In Steam, open Library, right-click the game, then choose Properties > Installed Files > Verify integrity of game files. In Epic Games Launcher, use Library > three dots on the game tile > Manage > Verify. On PlayStation 5, highlight the game, press Options, then choose Check for Update; on Xbox Series X|S, highlight the game and use Menu > Manage game and add-ons > Updates.
Rebuild the shader cache
On Windows, press Windows+R, type `cleanmgr`, choose the system drive, tick DirectX Shader Cache, then select OK > Delete Files. Start the game after that and wait at the menu if it spends time preparing shaders, because closing it during that work can bring the same crash back.
Reset the b1 settings
On Windows, press Windows+R, paste `%LOCALAPPDATA%\b1\Saved\Config\Windows\`, and make a copy of `GameUserSettings.ini`. Delete the original file, start the game, then set display mode and resolution again from Settings > Graphics.
While Black Myth: Wukong is down: what to use instead
- Steam Use Steam on PC to launch an installed copy, check downloads, or use the store page if the official site will not load.
- PlayStation Store On PS5, open the store or your game library to install the game, start it, or manage add-ons tied to your account.
- Epic Games Store Use the Epic Games Launcher on PC if that is where you bought Black Myth: Wukong and need to launch or update it.
- Offline play If the game is already installed, try starting it from your platform library without opening the official website.
What happens when Black Myth: Wukong goes down
Black Myth: Wukong is a single player action RPG from Game Science, with the official site at heishenhua.com and UK players using it for game news, trailers, and platform information.
The game is mainly single player, so a site outage usually hits the official website before an installed PC or PlayStation copy. You may see the home page stall, images and videos fail, or news pages return a browser error. Purchases, downloads, saves, and platform sign in are mostly handled outside heishenhua.com, so problems can be partial rather than a full game outage.
Black Myth: Wukong IP address, servers and network
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Black Myth: Wukong FAQ
Is Black Myth: Wukong down right now?
Why does Black Myth: Wukong fail to start on Steam or Epic Games Launcher?
What can I try if the PS5 version freezes or opens to a black screen?
Why is the PC version stuttering after I change graphics settings?
Why can’t I buy or download it from a UK store account?
Service updates from @BlackMythGame
No posts about problems from @BlackMythGame in the last 14 days. The latest is from .
Contact Black Myth: Wukong support
Tip: Black Myth: Wukong doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Black Myth: Wukong
The status on this page comes from user-submitted problem reports for Black Myth: Wukong, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Black Myth: Wukong, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Black Myth: Wukong doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.