Home
Services
ING DiBa

ING DiBa ing-diba.de Live · Operational

Is ING DiBa down right now? Live status and outage tracker

No, ING DiBa is up.

No outage detected, and no user reports in the last hour.

Reports, last hour: 0
Usual at this hour: Almost none
Vs the hour before: −100%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Updated just now · Data refreshes every 5 minutes

01 · User reports

0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

ING DiBa outages and problems

User reports, last 24 hours

65 reports in total, counted in 15-minute windows

No problem reports came in for ING DiBa in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 65 reports. Most recent reports were about app (27%) and mobile banking (18%). There has been no spike in reports since 4 November. These are user reports from Germany, where most people report ING DiBa problems.

NormalClose to the usual level24 h · 65 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

100% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

6 reports, 8 h ago

ING DiBa status card: No, ING DiBa is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 65 user reports came in for ING DiBa. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 6 reports, about 8 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for ING DiBa stayed at their usual level the whole time.

This month

ING DiBa in November 2026

Problem reports in November (since 4 November): 65

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for ING DiBa.

App27%
Mobile banking18%
Online Banking18%
Funds Transfer18%
Login18%

Share of 11 recent reports that said what was wrong.

World map

Where ING DiBa problem reports come from

The map shows where recent problem reports for ING DiBa came from in Germany. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

ING DiBa problem spikes, last 30 days

Since 4 November, ING DiBa had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

Germany64
Austria0

Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services

Troubleshooting

How to fix ING DiBa not working

ING DiBa is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach ing-diba.de over your own connection, right now. Nothing is sent to us or stored.

Switch the ING connection
Turn off VPN first: iPhone: Settings > General > VPN & Device Management > VPN; Android: Settings > Network & internet > VPN. Then try ing-diba.de or Banking to go once on Wi-Fi and once on mobile data, because a local DNS server, VPN exit, or captive Wi-Fi page can block a bank login.
Restart Banking to go
Close the app from the app switcher, then reopen it and sign in again. On Android, you can also use Settings > Apps > Banking to go > Force stop; on iPhone, swipe up from the bottom and swipe the app away.
Fix Banking to go approvals
If web banking waits for an approval, notifications must reach the phone that is registered for the account. iPhone: Settings > Notifications > Banking to go > Allow Notifications. Android: Settings > Apps > Banking to go > Notifications, then allow notifications for the app.
Update or reinstall Banking to go
Update first: App Store > profile picture, or Google Play Store > profile icon > Manage apps & device > Updates available. If it still crashes before the login screen, delete and install the app again, but do this only when you have the ING login details and can set up app approval on the device again.

While ING DiBa is down: what to use instead

ING Banking to go app If the website login fails, try the app for balance checks, transfers, card settings, and approval prompts.
ing-diba.de in a browser If the app freezes or will not update, the browser login can still work for checking accounts and sending a transfer.
Card or cash If only online banking is down, your Visa card or girocard may still work for shop payments and cash withdrawals.
PayPal or another bank account For a payment that cannot wait, use PayPal or a second German bank account if you already have one set up.

About

What happens when ING DiBa goes down

ING DiBa is the German ING direct bank for private customers, with current accounts, savings, loans, and securities accounts through its website and Banking to go app. When it has trouble, people can lose access to balances, transfers, card controls, or approval prompts they need for everyday banking.

App sign-in and web banking login are usually the first places customers notice a fault, especially if the screen hangs after entering access data or the approval prompt never arrives. Transfers can fail before confirmation, standing order changes may not save, and account balances can show stale data while payment card use still works. Some incidents hit one channel more than the other, so the app may be broken while browser banking still loads, or the reverse. Reports often look partial rather than nationwide, with some customers in Germany locked out while others can still check accounts or approve payments.

Servers and network

ING DiBa IP address, servers and network

Checking ing-diba.de from our server…

Questions

ING DiBa FAQ

Is ING DiBa down right now?

The status at the top of this page shows whether user reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports come from a public outage-reporting service; this site does not monitor the bank or collect reports itself. If the status looks normal, try the app and browser, switch between Wi-Fi and mobile data, and see whether only your device has the login or loading problem.

Why can I not log in to ING internet banking or the Banking to go app?

Check that your internet banking details and app approval are working on one device before changing settings on several devices. A bad connection, an outdated app, or a failed approval in Banking to go can leave you stuck at login. If the app opens but approval never arrives, restart the phone and check whether notifications are blocked.

Why is my ING transfer or standing order not going through?

Transfers can fail when the app cannot approve the order, the session has timed out, or the receiving bank details were rejected. Try starting a fresh session instead of resubmitting the same screen. If the money has left your balance but the recipient cannot see it, wait for the booking details to update before sending it again.

Why are ING card payments being declined in shops or online?

A card decline can come from the card network, the merchant terminal, limits, or missing approval for an online payment. Test a different payment method if you are at the checkout, because retrying the same card may fail again. In the app, check the card settings and recent bookings when access works.

Why does the ING app stop working after I change phones?

Banking apps often treat a new phone as a new trusted device, so approvals may not work until the device setup is complete. Keep the old phone available if you still have it, since it may be needed to confirm the change. If setup loops or the activation letter process is required, follow the bank’s recovery steps rather than deleting the app over and over.

Official channels

Contact ING DiBa support

Tip: ING DiBa doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the ING DiBa status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

HTML

<a href="https://isitdownrightnow.app/services/ing-diba/"><img src="https://isitdownrightnow.app/badge/ing-diba.svg" alt="ING DiBa status" height="20"></a>

Markdown, for README files

[![ING DiBa status](https://isitdownrightnow.app/badge/ing-diba.svg)](https://isitdownrightnow.app/services/ing-diba/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame

<iframe src="https://isitdownrightnow.app/embed/ing-diba/" title="ING DiBa status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/ing-diba/">ING DiBa status</a> from IsItDownRightNow.app</p>

Image, updated about every 10 minutes

<a href="https://isitdownrightnow.app/services/ing-diba/"><img src="https://isitdownrightnow.app/share/ing-diba.png" alt="ING DiBa status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track ING DiBa

The status on this page comes from user-submitted problem reports for ING DiBa, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ING DiBa, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. ING DiBa doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.