- Home
- Ford Pass
- Errors and problems
- Remote start not working
Common problemFord PassiPhone and Android app
FordPass remote start not working
Door open, setting off or Deep Sleep mode
Remote start fails when something about the car blocks it, such as an open door or the engine already running. Ford also lists Remote Start being switched off in the instrument cluster and the car being in Deep Sleep mode.
How to fix it
Close all doors, the boot, the bonnet and the tailgate, and make sure the engine is off and the car is in Park.
Check that Remote Start is set to On under Settings, Vehicle, Remote Start, System in the instrument cluster.
Restart your phone and try the remote start again.
Make sure the car is not in Deep Sleep mode.
Drive the car to reset remote start if you sent too many requests in a row.
From Ford Pass's help pages: ford.com, in our words. Checked on 11 November 2026. If the steps do not help, Ford Pass's own support is the next stop.
More Ford Pass errors and common problems
- Activation pendingPrompt on the car screen missed or connectivity off
- App not respondingOld app version or weak phone connection
- Car in Deep Sleep modeCar saving battery after standing or low voltage
- Remote lock not workingDoor open, Deep Sleep or fault with the car
- Can't log inTypo, old password or old app version
- Location not updatingRefresh needed or modem not talking to the app
- Activation in ProgressModem activation not finished
- Refresh failedLocation refresh could not reach the car
All Ford Pass errors and common problemsLive Ford Pass status