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Common problemApex Legends
Apex Legends lag, high ping and packet loss
Far data center or a weak connection
Shots don't land, players jump around and the game feels behind. EA says a far away data center, busy servers, Wi-Fi and background apps raise ping and packet loss.
How to fix it
Turn on Performance Display under Settings and Gameplay to see your ping and packet loss.
Open the game but don't select Continue, then pick Data Center in the bottom left.
Choose the data center closest to where you are.
Check @PlayApex for any reported server issues.
Use a wired connection and close apps running in the background.
From Apex Legends's help pages: help.ea.com, in our words. Checked on 11 November 2026. If the steps do not help, Apex Legends's own support is the next stop.
More Apex Legends errors and common problems
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- Progress reset to level 1Wrong or unlinked EA Account
- Account banned or suspendedHow to check and appeal a penalty
- code:leafEA servers aren't responding
- code:netAn EA server stopped answering the game
- code wheelNetwork problem on PlayStation
- Party not readyThe game sees a problem with your party
- SnakePenalty for leaving a match early
- Error code 100Time zone or birth date mismatch
- code:clockServers stopped waiting for you to connect
- shoeTrouble connecting your game to EA servers
All Apex Legends errors and common problemsLive Apex Legends status