Apex Legends: "Error code 100"

Time zone or birth date mismatch

EA says this appears when the time zone and date of birth on your EA Account don't match the ones on your platform account.

Is Apex Legends down right now? Operational: 7 problem reports in the last hour. If it were down for everyone, this error could come from there; right now it looks normal.

Fix it

How to fix "Error code 100"

Check the time zone and date of birth on your EA Account.
Check the same details on your PlayStation, Xbox, Steam or Switch account.
Make them match, then restart the game.

From Apex Legends's help pages: help.ea.com, in our words. Checked on 11 November 2026. If the steps do not help, Apex Legends's own support is the next stop.

Game keeps crashingBackground apps, damaged files or frame rate
High ping and lagFar data center or a weak connection
Game won't launchDamaged files or the in-game overlay
Progress reset to level 1Wrong or unlinked EA Account
Account banned or suspendedHow to check and appeal a penalty
code:leafEA servers aren't responding
code:netAn EA server stopped answering the game
code wheelNetwork problem on PlayStation
Party not readyThe game sees a problem with your party
SnakePenalty for leaving a match early
code:clockServers stopped waiting for you to connect
shoeTrouble connecting your game to EA servers

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Apex Legends: "Error code 100"

How to fix "Error code 100"

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