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Common problemApex LegendsWindows PC
Apex Legends keeps crashing
Background apps, damaged files or frame rate
The game closes or freezes in the lobby or during a match. EA points to background programs, damaged game files and an uncapped frame rate.
Fix it
How to fix it
Close background apps, then do a clean boot of your PC.
In the EA app, open Library, select the Manage icon on Apex Legends and choose Repair.
Cap your frame rate or turn on V-Sync in the graphics settings.
Reinstall the game and the EA app if the crashes continue.
From Apex Legends's help pages: help.ea.com, in our words. Checked on 11 November 2026. If the steps do not help, Apex Legends's own support is the next stop.
More
More Apex Legends errors and common problems
- High ping and lagFar data center or a weak connection
- Game won't launchDamaged files or the in-game overlay
- Progress reset to level 1Wrong or unlinked EA Account
- Account banned or suspendedHow to check and appeal a penalty
- code:leafEA servers aren't responding
- code:netAn EA server stopped answering the game
- code wheelNetwork problem on PlayStation
- Party not readyThe game sees a problem with your party
- SnakePenalty for leaving a match early
- Error code 100Time zone or birth date mismatch
- code:clockServers stopped waiting for you to connect
- shoeTrouble connecting your game to EA servers
All Apex Legends errors and common problemsLive Apex Legends status