- Home
- Yahoo Mail
- Errors and problems
- Good emails going to spam
Common problemYahoo Mail
Yahoo Mail sending wanted emails to spam
Spam filter catches messages you want
Messages you want end up in the Spam folder. Yahoo says that marking one as not spam moves it to your inbox and sends future mail from that sender to the inbox too.
Fix it
How to fix it
Open the Spam folder, or click More under Sent if you can't see it.
Select the email you want to keep.
Click Not spam to move it to your inbox.
If you read Yahoo mail in another email app, turn off that app's own spam filter.
From Yahoo Mail's help pages: help.yahoo.com, in our words. Checked on 5 November 2026. If the steps do not help, Yahoo Mail's own support is the next stop.
More
More Yahoo Mail errors and common problems
- Not syncing in iPhone MailBroken connection settings in Apple's Mail app
- Can't sign inWrong password, account lock or browser cookies
- Not working in other appsSecurity changes block third-party email apps
- Emails not arrivingBlocked senders, filters or spam settings
- App not showing new mailOutdated app or lost connection to Yahoo
- Temporary error 15Unsupported browser or too many open sessions
All Yahoo Mail errors and common problemsLive Yahoo Mail status