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Common problemYahoo Mail
Yahoo Mail not receiving emails
Blocked senders, filters or spam settings
New messages never show up in your inbox. Yahoo says the cause is often in your own settings, such as a blocked address or domain, a filter, the spam folder or a wrong reply-to address, and sometimes the problem is on the sender's side.
How to fix it
Check your blocked addresses and blocked domains in Yahoo Mail settings and remove the sender if listed.
Look in the Spam folder for the missing message.
Review your filters to see if one moves mail into another folder.
Send yourself an email from a computer to check that your account receives mail.
Ask the sender to check that they typed your full address correctly.
From Yahoo Mail's help pages: help.yahoo.com, in our words. Checked on 5 November 2026. If the steps do not help, Yahoo Mail's own support is the next stop.
More Yahoo Mail errors and common problems
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- Can't sign inWrong password, account lock or browser cookies
- Not working in other appsSecurity changes block third-party email apps
- App not showing new mailOutdated app or lost connection to Yahoo
- Good emails going to spamSpam filter catches messages you want
- Temporary error 15Unsupported browser or too many open sessions
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