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Common problemMy ToyotaSelected models
MyToyota remote climate not working
Battery too low, too cold or time ran out
Remote Climate runs for 10 minutes at a time on selected models. Toyota says electric and plug-in hybrid cars need at least 20 to 30% battery, plug-in hybrids will not run it below minus 10°C outside, and on some cars it also starts the engine.
Fix it
How to fix it
Check the battery is at least 20 to 30% on an electric or plug-in hybrid car.
Start it from the Remote Control card in the app.
Start it again when the 10 minutes run out, which you can do twice.
Check with a Toyota retailer that your model has Remote Climate.
From My Toyota's help pages: toyota.co.uk, in our words. Checked on 11 November 2026. If the steps do not help, My Toyota's own support is the next stop.
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