- Home
- Revolut
- Errors and problems
- Verification code not arriving
Common problemRevolutiPhone and Android app
Revolut verification code not arriving
Weak signal, SMS filters or full inbox
The SMS code can fail to arrive because of a weak signal, an SMS filter app or a full message inbox. Revolut also lets you get the code by email instead.
How to fix it
Turn airplane mode on and off to refresh your signal.
Check for SMS filter settings or apps, and make sure your message inbox is not full.
When the timer runs out, tap Resend code and choose the email method.
Look in your spam folder for the email.
Try your SIM in another phone in case the problem is the device.
Contact support through the in-app chat if it still fails.
From Revolut's help pages: help.revolut.com, in our words. Checked on 11 November 2026. If the steps do not help, Revolut's own support is the next stop.
More Revolut errors and common problems
- Can't log inWrong phone number or missing verification code
- Card declinedLow balance in the linked currency or Pocket
- Transfer pendingExtra checks, weekend or wrong recipient details
- Payment blocked by securityPossible fraud, so the card is frozen
- Transfer failedChecks, unverified account or bad recipient details
- Account restrictedMissing ID, source of funds or tax details
- Declined by your external bankYour own bank refused the card top-up
- Failed 3D secureCard top-up was not confirmed with your bank