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Common problemRevolut
Revolut card declined
Low balance in the linked currency or Pocket
Your card pays from one currency account or Pocket. Revolut says the payment is declined if that one is low, even when your total balance is enough.
How to fix it
Tap the declined transaction in the app to check its details.
Select the card, tap Settings, then Spend from, and pick the account with money.
Add money to the currency account the card pays from.
If the card is linked to a Pocket, check that Pocket's balance under Accounts.
Check your scheduled payments so they don't eat the balance you need.
For a declined subscription, add money and wait for the merchant to charge again.
From Revolut's help pages: help.revolut.com, in our words. Checked on 11 November 2026. If the steps do not help, Revolut's own support is the next stop.
More Revolut errors and common problems
- Can't log inWrong phone number or missing verification code
- Transfer pendingExtra checks, weekend or wrong recipient details
- Verification code not arrivingWeak signal, SMS filters or full inbox
- Payment blocked by securityPossible fraud, so the card is frozen
- Transfer failedChecks, unverified account or bad recipient details
- Account restrictedMissing ID, source of funds or tax details
- Declined by your external bankYour own bank refused the card top-up
- Failed 3D secureCard top-up was not confirmed with your bank