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Error codeFacebook MessengeriPhone and Android app
Facebook Messenger: "No internet connection"
Connection, app or phone problem
Messenger shows this when it can't send or load messages. Meta lists app, device and internet problems as the usual causes.
Fix it
How to fix "No internet connection"
Check that you are on a reliable Wi-Fi or mobile network.
Close Messenger and restart your phone.
Update Messenger to the latest version.
Make sure your phone has enough free storage.
From Facebook Messenger's help pages: facebook.com, in our words. Checked on 11 November 2026. If the steps do not help, Facebook Messenger's own support is the next stop.
More
More Facebook Messenger errors and common problems
- Messages not sendingSending limits, blocks or app and connection trouble
- App keeps crashingLow storage or an old app version
- Can't log inOld app or a password problem
- Calls not workingBlocked camera or mic, or slow internet
- Account disabledAccount broke the Community Standards
- You can't reply to this conversationBlocked, restricted or flagged as spam
- This message didn't sendUsually a connection or app problem
All Facebook Messenger errors and common problemsLive Facebook Messenger status