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Common problemFacebook MessengeriPhone and Android app
Messenger app keeps crashing
Low storage or an old app version
Meta points to two causes when Messenger crashes as soon as you open it: too little free storage on the phone, or an outdated copy of the app.
Fix it
How to fix it
Delete large files or unused apps to free up storage.
Update Messenger from the App Store or Google Play.
If it still crashes, uninstall Messenger and download it again.
Report the problem to Meta if it keeps happening.
From Facebook Messenger's help pages: facebook.com, in our words. Checked on 11 November 2026. If the steps do not help, Facebook Messenger's own support is the next stop.
More
More Facebook Messenger errors and common problems
- Messages not sendingSending limits, blocks or app and connection trouble
- Can't log inOld app or a password problem
- Calls not workingBlocked camera or mic, or slow internet
- Account disabledAccount broke the Community Standards
- You can't reply to this conversationBlocked, restricted or flagged as spam
- This message didn't sendUsually a connection or app problem
- No internet connectionConnection, app or phone problem
All Facebook Messenger errors and common problemsLive Facebook Messenger status