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Common problemFacebook Messenger
Messenger account disabled
Account broke the Community Standards
Meta disables accounts that do not follow its Community Standards, and you see a notice when you try to log in. If no such notice shows, you likely have a normal login problem instead.
How to fix it
Open the app, enter your username and password, and follow the on-screen steps to ask for a review.
Ask for the review within 30 days, or the account is disabled for good.
If you see no disabled notice, treat it as a login problem and reset your password.
From Facebook Messenger's help pages: facebook.com, in our words. Checked on 11 November 2026. If the steps do not help, Facebook Messenger's own support is the next stop.
More Facebook Messenger errors and common problems
- Messages not sendingSending limits, blocks or app and connection trouble
- App keeps crashingLow storage or an old app version
- Can't log inOld app or a password problem
- Calls not workingBlocked camera or mic, or slow internet
- You can't reply to this conversationBlocked, restricted or flagged as spam
- This message didn't sendUsually a connection or app problem
- No internet connectionConnection, app or phone problem
All Facebook Messenger errors and common problemsLive Facebook Messenger status