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Common problemFacebook Messenger

Messenger account disabled

Account broke the Community Standards

Meta disables accounts that do not follow its Community Standards, and you see a notice when you try to log in. If no such notice shows, you likely have a normal login problem instead.

Is Facebook Messenger down right now? Operational: 13 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Open the app, enter your username and password, and follow the on-screen steps to ask for a review.

  2. Ask for the review within 30 days, or the account is disabled for good.

  3. If you see no disabled notice, treat it as a login problem and reset your password.

From Facebook Messenger's help pages: facebook.com, in our words. Checked on 11 November 2026. If the steps do not help, Facebook Messenger's own support is the next stop.

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