Disney+ error 142

How to fix error 142

1. Check your internet connection and Wi-Fi signal.

2. Restart the device, open Disney+ again, and retry the video after a few minutes.

3. Power-cycle your modem and router if your internet provider recently had an outage.

From Disney+'s help pages: help.disneyplus.com, in our words. Checked on 5 November 2026. If the steps do not help, Disney+'s own support is the next stop.

More Disney+ error codes

• 83Something went wrong (device or connection)
• 42Trouble connecting to your internet
• 41Trouble playing this right now
• 39Content not authorized for your account
• 73Not available in your current location
• 75Too many devices streaming
• 14Incorrect password

All Disney+ error codesLive Disney+ status