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Common problemPhasmophobiaWindows PC
Phasmophobia keeps disconnecting
Network, firewall or regional blocks
You get dropped from games or kicked from a lobby right after you create it. Kinetic Games points to unstable networks, firewalls or antivirus, and limits set by schools, providers or countries.
How to fix it
Restart your router and Steam, and use a wired connection if you can.
Turn off your firewall and antivirus for a test, then add Phasmophobia as an exception.
If you get kicked right after making a lobby, try another network such as a mobile hotspot.
Run Windows Network Reset and restart your PC.
Set your DNS servers to 8.8.8.8 and 8.8.4.4.
Contact your internet provider or Phasmophobia support if it continues.
From Phasmophobia's help pages: kineticgames.zendesk.com, in our words. Checked on 11 November 2026. If the steps do not help, Phasmophobia's own support is the next stop.
More Phasmophobia errors and common problems
- Can't join a lobbyCrossplay off, wrong region or old version
- Game crashes or freezesDamaged files or old graphics drivers
- Voice recognition not workingExtra mics or audio apps get in the way
- Stuck loading at 90%Heavy graphics settings or old launch options
- No XP or moneySave file blocked by malware or antivirus
- Failed to connect to voice serverClock, firewall or network blocks voice chat
- UnityPlayer.DLLCrash tied to a damaged Unity engine file
- Hacker DetectedUsually a false warning on screen
- Failed to LoadBadge display bug in the menus
All Phasmophobia errors and common problemsLive Phasmophobia status