Phasmophobia: "Failed to Load"

Badge display bug in the menus

Parts of the menu show Failed to Load. Kinetic Games traces this to a badge display error.

Is Phasmophobia down right now? Operational: 0 problem reports in the last hour. If it were down for everyone, this error could come from there; right now it looks normal.

Fix it

How to fix "Failed to Load"

Open the Badge Selection screen.
Pick the No Badge icon to unequip all badges.
Restart the game.

From Phasmophobia's help pages: kineticgames.zendesk.com, in our words. Checked on 11 November 2026. If the steps do not help, Phasmophobia's own support is the next stop.

Can't join a lobbyCrossplay off, wrong region or old version
Keeps disconnectingNetwork, firewall or regional blocks
Game crashes or freezesDamaged files or old graphics drivers
Voice recognition not workingExtra mics or audio apps get in the way
Stuck loading at 90%Heavy graphics settings or old launch options
No XP or moneySave file blocked by malware or antivirus
Failed to connect to voice serverClock, firewall or network blocks voice chat
UnityPlayer.DLLCrash tied to a damaged Unity engine file
Hacker DetectedUsually a false warning on screen

All Phasmophobia errors and common problems Live Phasmophobia status

Phasmophobia: "Failed to Load"

How to fix "Failed to Load"

More Phasmophobia errors and common problems