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Common problemPhasmophobiaWindows PC
Phasmophobia crashes or freezes
Damaged files or old graphics drivers
The game closes or locks up. Kinetic Games says checking the game files and updating the graphics driver fixes about 90% of these cases.
How to fix it
In Steam, right-click Phasmophobia, open Properties > Local Files and run Verify Integrity of Game Files.
Update or clean install your NVIDIA, AMD or Intel graphics driver.
Unplug controllers and VR hardware, and add the game to your antivirus exceptions.
Run sfc /scannow from an admin Command Prompt if you think Windows files are damaged.
Restart your PC, install Windows updates and close background apps.
From Phasmophobia's help pages: kineticgames.zendesk.com, in our words. Checked on 11 November 2026. If the steps do not help, Phasmophobia's own support is the next stop.
More Phasmophobia errors and common problems
- Can't join a lobbyCrossplay off, wrong region or old version
- Keeps disconnectingNetwork, firewall or regional blocks
- Voice recognition not workingExtra mics or audio apps get in the way
- Stuck loading at 90%Heavy graphics settings or old launch options
- No XP or moneySave file blocked by malware or antivirus
- Failed to connect to voice serverClock, firewall or network blocks voice chat
- UnityPlayer.DLLCrash tied to a damaged Unity engine file
- Hacker DetectedUsually a false warning on screen
- Failed to LoadBadge display bug in the menus
All Phasmophobia errors and common problemsLive Phasmophobia status