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Common problemWorld of Warcraft
World of Warcraft characters missing
Characters not shown on character select
Some or all of your characters are not on the select screen. Blizzard says it is usually the wrong realm, account, region or game version, or a list that needs a refresh.
How to fix it
Scroll down the character list and open Favorites or the full Warband Character List.
Click Realms at the top of the screen to check which realms hold your characters.
Check that the right game account, region and game version are selected in the Battle.net app.
If you were away a long time, create a new character on that realm to refresh the list, then delete it.
If that fails, exit the game and delete the Battle.net Cache folder.
From World of Warcraft's help pages: us.support.blizzard.com, in our words. Checked on 11 November 2026. If the steps do not help, World of Warcraft's own support is the next stop.
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