1. Home
  2. World of Warcraft
  3. Errors and problems
  4. Can't connect

Common problemWorld of WarcraftWindows PC and Mac

Can't connect to World of Warcraft

Login fails or the game won't connect

The game can't reach the World of Warcraft servers when you try to log in. Blizzard first points to outages, then to an old game version, the wrong region, broken addons and network trouble.

Is World of Warcraft down right now? Partial outage: 99 problem reports in the last hour. Many people are having trouble, so this problem may come from World of Warcraft's side: waiting can be enough.
Fix it

How to fix it

  1. Check BlizzardCS on X and the Realm Status page for outages.

  2. In the Battle.net app, choose Check for Updates from the game's options.

  3. Make sure the right region and account are picked above the Play button.

  4. Reset your user interface and run the repair tool.

  5. Restart your modem and router, then release and renew your IP and flush your DNS.

From World of Warcraft's help pages: us.support.blizzard.com, in our words. Checked on 11 November 2026. If the steps do not help, World of Warcraft's own support is the next stop.

More

More World of Warcraft errors and common problems

All World of Warcraft errors and common problemsLive World of Warcraft status