Roblox error 264

Same account playing on another device

One account is trying to enter the same experience from more than one device at once.

Is Roblox down right now? Operational: 22 problem reports in the last hour. If it were down for everyone, this error could come from there; right now it looks normal.

Fix it

How to fix error 264

Force-close Roblox and restart your device.
Uninstall Roblox and reinstall a fresh copy.
Make sure your device's date and time are correct.
Try a different internet connection.

From Roblox's help pages: en.help.roblox.com, in our words. Checked on 5 November 2026. If the steps do not help, Roblox's own support is the next stop.

267Banned from an experience
268Kicked for unexpected client behavior
277Lost connection to the game server
279Failed to connect to the game (ID 17)
266Connection timed out
524No permission to join this game
403Access denied

All Roblox error codes Live Roblox status

Roblox error 264

How to fix error 264

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