Roblox error codes

All 8 codes

• 267: Banned from an experience

  Means

  The creator of that experience banned your account for breaking the Community Standards inside it. Roblox did not issue the ban, Roblox Support can't lift it, and other experiences still work.

  First step

  Message the experience creator on Roblox. All steps

• 268: Kicked for unexpected client behavior

  Means

  Usually a network problem between the Roblox app and its servers. It can also happen when antivirus or other software overrides permissions Roblox needs.

  First step

  Check that antivirus or other third-party software isn't interfering with Roblox. All steps

• 277: Lost connection to the game server

  Means

  The Roblox app and its servers failed to keep a network connection going.

  First step

  Force-close Roblox and restart your device. All steps

• 279: Failed to connect to the game (ID 17)

  Means

  The Roblox app is having trouble setting up a network connection with the game servers.

  First step

  Force-close Roblox and restart your device. All steps

• 266: Connection timed out

  Means

  The app tried to reach Roblox servers but gave up because the internet connection was too slow or weak.

  First step

  Try a different internet connection, and contact your provider if it continues. All steps

• 524: No permission to join this game

  Means

  You aren't allowed into that experience or private server. Roblox lists strict private server settings, not being invited to a VIP or private server, server downtime, and connection or device glitches as causes.

  First step

  In Settings, open Privacy and content restrictions > Visibility & private servers and change who can add you to private servers. All steps

• 264: Same account playing on another device

  Means

  One account is trying to enter the same experience from more than one device at once.

  First step

  Force-close Roblox and restart your device. All steps

• 403: Access denied

  Means

  On a PC, the Roblox app opened from the website didn't start up properly.

  First step

  Uninstall Roblox and reinstall a fresh copy. All steps