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Common problemOverwatch
Overwatch stuck searching for a match
Queue or join screen never finishes
The game stays on "Searching for game" or "Joining Match" and never puts you in, or you join and drop in a loop. Blizzard says to check for a known issue first, then refresh your login and network settings.
How to fix it
Check @BlizzardCS and @PlayOverwatch on X for a known issue.
Log out of the game and back in.
Log in to a different region once, then switch back to your usual region.
Log out of Overwatch and Battle.net, wait 30 minutes and log in again.
Turn off Quality of Service, UPnP or similar settings on your router.
Reset your password to refresh the account.
From Overwatch's help pages: us.support.blizzard.com, in our words. Checked on 11 November 2026. If the steps do not help, Overwatch's own support is the next stop.
More Overwatch errors and common problems
- Can't log inUsually a connection problem with Blizzard services
- Keeps disconnectingNetwork trouble or a service problem
- High pingLatency from your network or route
- Won't launchSays Game is Running but no window
- Stuck on loading screenConsole install not complete or corrupted
- LC-202Disconnected from game server on console
- LC-208Can't connect to game servers on console
- BN-564Login failed, often during maintenance
- Unexpected Server Error OccurredLogin blocked, try another server region
- BC-124Console can't log you in to Battle.net
- BC-101Game client can't reach the server
- Your rendering device has been lostGraphics driver timed out and recovered
- BLZOWCLI00000006Another program made the game crash
All Overwatch errors and common problemsLive Overwatch status