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Error codeOverwatchPlayStation, Xbox and Switch
Overwatch error BN-564
Login failed, often during maintenance
BN-564 comes with "Sorry, we were unable to log you in". Blizzard says it can appear on consoles while the Overwatch servers are down for maintenance.
How to fix error BN-564
Check @BlizzardCS on X for maintenance and wait if it is running.
If there is no maintenance, sign in to your Battle.net account settings and open Security and Privacy.
Select Connected Accounts and disconnect your console account.
Close and restart Overwatch on your console, then link the accounts again.
From Overwatch's help pages: us.support.blizzard.com, in our words. Checked on 11 November 2026. If the steps do not help, Overwatch's own support is the next stop.
More Overwatch errors and common problems
- Can't log inUsually a connection problem with Blizzard services
- Keeps disconnectingNetwork trouble or a service problem
- High pingLatency from your network or route
- Stuck searching for matchQueue or join screen never finishes
- Won't launchSays Game is Running but no window
- Stuck on loading screenConsole install not complete or corrupted
- LC-202Disconnected from game server on console
- LC-208Can't connect to game servers on console
- Unexpected Server Error OccurredLogin blocked, try another server region
- BC-124Console can't log you in to Battle.net
- BC-101Game client can't reach the server
- Your rendering device has been lostGraphics driver timed out and recovered
- BLZOWCLI00000006Another program made the game crash
All Overwatch errors and common problemsLive Overwatch status