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Error codeOverwatchPlayStation, Xbox and Switch

Overwatch error BN-564

Login failed, often during maintenance

BN-564 comes with "Sorry, we were unable to log you in". Blizzard says it can appear on consoles while the Overwatch servers are down for maintenance.

Is Overwatch down right now? Partial outage: 171 problem reports in the last hour. Many people are having trouble, so this error may come from Overwatch's side: waiting can be enough.
Fix it

How to fix error BN-564

  1. Check @BlizzardCS on X for maintenance and wait if it is running.

  2. If there is no maintenance, sign in to your Battle.net account settings and open Security and Privacy.

  3. Select Connected Accounts and disconnect your console account.

  4. Close and restart Overwatch on your console, then link the accounts again.

From Overwatch's help pages: us.support.blizzard.com, in our words. Checked on 11 November 2026. If the steps do not help, Overwatch's own support is the next stop.

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