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Common problemOverwatch
Can't log in to Overwatch
Usually a connection problem with Blizzard services
You see "Sorry, we were unable to log you in" or a time out while the game talks to Blizzard. Blizzard says this is most often caused by the connection between you and its servers.
How to fix it
Restart your computer or console before trying anything else.
Check your internet setup for problems, and reset your router and modem.
On PC, run Scan and Repair on Overwatch in the Battle.net app.
Allow Overwatch through your security software.
On PC, uninstall the Battle.net app and install it again.
On console, run the built-in connection test.
From Overwatch's help pages: us.support.blizzard.com, in our words. Checked on 11 November 2026. If the steps do not help, Overwatch's own support is the next stop.
More Overwatch errors and common problems
- Keeps disconnectingNetwork trouble or a service problem
- High pingLatency from your network or route
- Stuck searching for matchQueue or join screen never finishes
- Won't launchSays Game is Running but no window
- Stuck on loading screenConsole install not complete or corrupted
- LC-202Disconnected from game server on console
- LC-208Can't connect to game servers on console
- BN-564Login failed, often during maintenance
- Unexpected Server Error OccurredLogin blocked, try another server region
- BC-124Console can't log you in to Battle.net
- BC-101Game client can't reach the server
- Your rendering device has been lostGraphics driver timed out and recovered
- BLZOWCLI00000006Another program made the game crash
All Overwatch errors and common problemsLive Overwatch status