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Common problemGTA 5Windows PC

Can't connect to GTA Online on PC

Saving failed, timeouts and lost sessions

You see messages like Saving failed, Timed out locating session or a lost session. Rockstar says this comes from an outage on its side or from your network setup clashing with other players.

Is GTA 5 down right now? Partial outage: 17 problem reports in the last hour. Many people are having trouble, so this problem may come from GTA 5's side: waiting can be enough.
Fix it

How to fix it

  1. Check the Rockstar Games Service Status page for outages or maintenance.

  2. Run a speed test: aim for at least 7.5 Mbps down and 0.5 Mbps up.

  3. Switch from Wi-Fi to a wired connection.

  4. Open UDP ports 6672, 61455, 61456, 61457 and 61458 on your router.

  5. Set your DNS to 8.8.8.8 and 8.8.4.4 in your network adapter settings.

From GTA 5's help pages: support.rockstargames.com, in our words. Checked on 11 November 2026. If the steps do not help, GTA 5's own support is the next stop.

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