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Common problemGTA 5PS5
Can't connect to GTA Online on PS5
Session timeouts and dropped connections on console
You see Saving failed, a session that timed out or Rockstar Games Services are unavailable. Rockstar points to outages, slow connections, a strict NAT type and the console cache.
How to fix it
Check the GTA Online Server Status page for an outage or maintenance.
Run a speed test and use a wired Ethernet connection if you can.
Turn off the PS5, hold the power button until the second beep, connect the controller by USB and choose Clear Cache and Rebuild Database, then Clear Cache.
Go to Settings, Network, Connection Status and run Test Internet Connection to see your NAT type.
If it shows NAT Type 3, check your router or firewall settings to open it up.
From GTA 5's help pages: support.rockstargames.com, in our words. Checked on 11 November 2026. If the steps do not help, GTA 5's own support is the next stop.
More GTA 5 errors and common problems
- Can't connect to GTA OnlineSaving failed, timeouts and lost sessions
- Game crashes on PCOld patch, drivers or damaged files
- Launcher can't connectLauncher stuck offline or failing to sign in
- Files required to play GTA OnlineOnline files could not be downloaded
- Online Services are unavailable right nowRockstar outage or a network problem
- You were kicked from the session by BattlEyeAnticheat removed you from the session
- Error Code 134Your game version is out of date
- ERR_GFX_STATEGraphics crash when the game starts
- Error Code 7002.1Game launch error, often mods or connection
- Error Code 6000.87Launcher sign in failed with no offline fallback