GTA 5 errors and common problems

Can't connect to GTA Online: Saving failed, timeouts and lost sessions

Means

You see messages like Saving failed, Timed out locating session or a lost session. Rockstar says this comes from an outage on its side or from your network setup clashing with other players.

First step

Check the Rockstar Games Service Status page for outages or maintenance. All steps

Game crashes on PC: Old patch, drivers or damaged files

Means

GTA V crashes, freezes or won't install properly on PC. Rockstar's general steps point to a missing patch, old graphics drivers, damaged files, DirectX or C++ parts and antivirus.

First step

Start the game while online so the latest patch installs. All steps

Can't connect on PS5: Session timeouts and dropped connections on console

Means

You see Saving failed, a session that timed out or Rockstar Games Services are unavailable. Rockstar points to outages, slow connections, a strict NAT type and the console cache.

First step

Check the GTA Online Server Status page for an outage or maintenance. All steps

Launcher can't connect: Launcher stuck offline or failing to sign in

Means

The Rockstar Games Launcher can't reach Rockstar's services, so you can't sign in or start your games. Rockstar points to outages, slow connections, closed ports and DNS trouble.

First step

Check the Rockstar Games Service Status page for the launcher. All steps

Files required to play GTA Online: Online files could not be downloaded

Means

The full message says the files required to play GTA Online could not be downloaded from the Rockstar Games Service. Rockstar says it happens when Rockstar's services and your IP address can't talk to each other properly.

First step

Check that your internet works and look at the Rockstar Games Service Status page. All steps

Online Services are unavailable right now: Rockstar outage or a network problem

Means

The full message starts with Rockstar Games Online Services. Rockstar says the cause is either an outage on its servers or a problem with your network connection.

First step

Check the Rockstar Games Service Status page for outages or maintenance. All steps

You were kicked from the session by BattlEye: Anticheat removed you from the session

Means

Rockstar lists four possible causes: BattlEye clashing with other software, slow system performance while loading in, network latency, or an anticheat detection.

First step

Close or remove software that may clash with BattlEye. All steps

Error Code 134: Your game version is out of date

Means

The message says offline play could not be verified (code 134). Rockstar says this usually means a recent GTA V update has not been installed.

First step

In the Rockstar Games Launcher, open Settings, pick Grand Theft Auto V and choose Verify Integrity. All steps

ERR_GFX_STATE: Graphics crash when the game starts

Means

GTA V crashes on launch with this graphics error. Rockstar's fixes focus on the graphics driver, the graphics API setting and fullscreen optimization.

First step

Update your NVIDIA or AMD graphics driver. All steps

Error Code 7002.1: Game launch error, often mods or connection

Means

It can read Game Launch Error or Unable to launch Grand Theft Auto V. Rockstar says connection problems or third-party mods are common causes.

First step

Uninstall all third-party mods, delete their folders and reinstall the game cleanly. All steps

Error Code 6000.87: Launcher sign in failed with no offline fallback

Means

The launcher could not sign you in online and can't use offline sign in on this PC. Rockstar says it is a network problem between your PC and Rockstar Games Services.

First step

Check the Rockstar Games Service Status page and wait if a service is down. All steps