1. Home
  2. Chase
  3. Common problems
  4. Mobile deposit rejected

Common problemChaseChase Mobile app

Chase mobile deposit rejected

Check not endorsed or held for review

Chase emails you when a QuickDeposit is received and again when it is accepted or rejected, and the rejection email gives the reason. Chase can also hold the money longer if a deposit needs more review.

Is Chase down right now? Operational: 25 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Read the rejection email from Chase to see why the deposit failed.

  2. Sign the back and write For electronic deposit only at Chase.

  3. Keep the paper check until Chase confirms the deposit was accepted.

From Chase's help pages: chase.com, in our words. Checked on 5 November 2026. If the steps do not help, Chase's own support is the next stop.

More

More common Chase problems

All common Chase problemsLive Chase status