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Common problemVinted
Vinted payment stuck
Payment provider has not answered yet
A payment can get stuck if you close the payment screen, lose your connection, or the payment provider has a short problem. The item stays reserved for you while the provider sorts it out.
Fix it
How to fix it
Wait 30 minutes to 6 hours for the payment provider to finish the payment.
If it then shows as failed, try to buy the item again.
If you were charged twice, wait 5 working days for the automatic refund.
Contact Vinted if the payment is still stuck after 6 hours.
From Vinted's help pages: vinted.co.uk, in our words. Checked on 11 November 2026. If the steps do not help, Vinted's own support is the next stop.
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