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Common problemVinted
Can't log in to Vinted
Wrong sign-in method or an account on hold
Login often fails because you use a different method from the one you signed up with, such as email instead of Google, Facebook or Apple. Vinted also says an account can be put on hold until you verify your phone or confirm you own it.
How to fix it
Log in with the same method you used to sign up, or with your email address instead of your username.
Make sure you use the Vinted app or website for your own country.
On the log-in screen, choose to continue with email and tap Forgotten your password? to get a reset link.
Look in your spam folder if the reset email does not show up.
Verify your phone number or confirm account ownership if Vinted asks you to.
Use Contact us if you can't reach your email or the reset link never arrives.
From Vinted's help pages: vinted.co.uk, in our words. Checked on 11 November 2026. If the steps do not help, Vinted's own support is the next stop.
More Vinted errors and common problems
- App not loadingOld app, old phone system or bad cache
- Shipping label not workingLabel email missing or wrong address details
- Withdrawal not arrivingBank transfer delay or wrong bank details
- Verification code not arrivingSlow text, typo or too many attempts
- Payment stuckPayment provider has not answered yet
- Registration failedApple ID sign-in with Hide My Email