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Error codeRainbow Six
Rainbow Six error 0-0x00000312
Connection through your provider was lost
Ubisoft says this error occurs when the connection through your internet provider to the server was lost.
Fix it
How to fix error 0-0x00000312
Check Ubisoft Help for maintenance or an outage.
Power cycle your modem or router.
Update Windows so your network drivers are current.
If you are on a school or work network, ask the network admin whether games are blocked.
Turn off any VPN or proxy.
From Rainbow Six's help pages: ubisoft.com, in our words. Checked on 11 November 2026. If the steps do not help, Rainbow Six's own support is the next stop.
More
More Rainbow Six errors and common problems
- Can't connect to serversOutage, router or software conflict
- Game crashes or stuttersOld drivers, damaged files or background apps
- High pingGame picked a far away data centre
- Game won't launchUbisoft Anti-Cheat damaged or blocked
- Legend Division lockedPC security features are not turned on
- 3-0x0001000BConnection to the server was lost
- 2-0x0000D00AMatchmaking service connection dropped
- Failed to load player profileLocal save file is corrupted
- 6-0x00001000Matchmaking service connection dropped
- 0-0x00001001Lost the connection to BattlEye
- 2-0x0000C015Connection to the server was lost
- 01102Secure Boot not set up correctly
All Rainbow Six errors and common problemsLive Rainbow Six status