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Error codeMinecraftWindows PC and Mac
Minecraft: "Deep Ocean"
Minecraft Launcher sign-in problem
Deep Ocean usually means the Minecraft Launcher could not sign you in. Mojang suggests the general error steps first and then a repair of Xbox gaming services on PC.
How to fix "Deep Ocean"
Sign out of Minecraft, restart your device and sign in again.
On PC, install the Xbox app and sign in.
In the Xbox app, select your profile picture, then Support, then Gaming Services Repair Tool.
If that fails, download the Gaming Services Repair Tool from Xbox support and run it.
On Mac, send a ticket to Minecraft support.
From Minecraft's help pages: help.minecraft.net, in our words. Checked on 11 November 2026. If the steps do not help, Minecraft's own support is the next stop.
More Minecraft errors and common problems
- Can't sign inOften the wrong Microsoft account
- Game crashes or lagsOld drivers, mods or heavy video settings
- Can't join a serverConnection, firewall or router settings
- Can't join a RealmOld version, lapsed subscription or closed Realm
- Launcher crashesDamaged launcher install or Store cache
- Launcher stuck updatingLauncher or Store update stalls
- DrownedMicrosoft account sign-in failed
- Multiplayer is disabledAccount settings or old version block online play
- 0X803F8001Launcher license not found for your account
- GLFW error 65542Graphics driver has no OpenGL support
- CreeperWeak connection during sign-in
- Can’t connect to Minecraft servicesStore account mismatch or missing Xbox parts
- launcher.dll: LoadErrorNotPresentA launcher file is missing
All Minecraft errors and common problemsLive Minecraft status