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Common problemMinecraft
Can't sign in to Minecraft
Often the wrong Microsoft account
Most platforms need a Microsoft account for Minecraft, and sign-in fails when you use a different account from the one that bought the game. A forgotten password or old login details can also block you.
How to fix it
Make sure you sign in with the Microsoft account that bought Minecraft.
Find the purchase email, or check Order History on your Microsoft account page, to see which account owns the game.
Install the Xbox app and sign in there with the account that owns Minecraft.
Start Minecraft again and sign in.
Reset your Microsoft account password if you can't get into the account.
From Minecraft's help pages: help.minecraft.net, in our words. Checked on 11 November 2026. If the steps do not help, Minecraft's own support is the next stop.
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