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Common problemARC Raiders

ARC Raiders matchmaking fails

Queue never finds a raid or errors out

The game can't put you into a raid, or the queue runs far too long. Embark points to a device clock that is out of sync, Crossplay being off, or the wrong server region.

Is ARC Raiders down right now? Operational: 19 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Turn on automatic time on your PC or console, sync it, then restart and relaunch the game.

  2. Turn Crossplay on so the game can search a bigger pool of players.

  3. If you play in a party, ask everyone to turn Crossplay on, because the strictest setting in the group applies to all of you.

  4. Open the gear icon, go to Gameplay and then Server, and set the region to Automatic.

From ARC Raiders's help pages: id.embark.games, in our words. Checked on 11 November 2026. If the steps do not help, ARC Raiders's own support is the next stop.

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