ARC Raiders errors and common problems

Matchmaking fails: Queue never finds a raid or errors out

Means

The game can't put you into a raid, or the queue runs far too long. Embark points to a device clock that is out of sync, Crossplay being off, or the wrong server region.

First step

Turn on automatic time on your PC or console, sync it, then restart and relaunch the game. All steps

Can't connect to servers: Online services fail to connect on PC

Means

The game says it can't reach its online services, or it keeps dropping the connection. Embark links this to unstable networks, VPNs, DNS trouble and a wrong device clock.

First step

Turn on Set Time Automatically in Windows, press Sync Now, then restart the PC. All steps

Game keeps crashing: Often old drivers or damaged game files

Means

The game closes in the main menu or while a raid loads. Embark says outdated graphics drivers are one of the most common causes, along with damaged files and the Raider Voice beta.

First step

Turn off Raider Voice (Beta) if you have it on. All steps

Stuck on loading screen: Frozen or black screen when the game starts

Means

The game hangs on a loading screen or shows a black screen at launch. Embark lists missing permissions, background programs and a blocked anti-cheat as causes.

First step

Set the game shortcut to run as administrator on the Compatibility tab of its Properties. All steps

Can't connect on console: Network or NAT trouble on console

Means

The console version can't get online or loses the connection. Embark links this to Wi-Fi trouble, old system software, a strict NAT type and an out-of-sync clock.

First step

Run the network test in your console settings and note which step fails. All steps

Install or update fails: Permissions or the firewall block the files

Means

Installing, reinstalling or patching the game stalls or fails. Embark says an outdated system, missing permissions or the firewall can get in the way.

First step

Install all Windows updates and restart your PC. All steps

30005: Easy Anti-Cheat can't start the game

Means

Easy Anti-Cheat failed to start the game. Embark says this usually happens because another program, often antivirus, has locked one of its files.

First step

Restart your PC, which is the simplest fix. All steps

ARAV8007: System integrity violation from changed game files

Means

The game found unexpected changes to its own file structure and refused to run. Embark says deleting the game folder and installing again usually clears it.

First step

Open C:\Program Files (x86)\Steam\steamapps\common, or the same folder on the drive that holds your Steam games. All steps

Maximum Simultaneous Game Instances Reached: A copy of the game is still running

Means

Easy Anti-Cheat thinks the game is already running in the background, even when you can't see it.

First step

Press Ctrl + Shift + Esc to open Task Manager. All steps

Exit Code 0x3: A damaged Cerebro.dll file

Means

The game closes with exit code 3. Embark says a damaged Cerebro.dll file is the usual cause, and a fresh copy fixes it.

First step

Open the ArcRaiders\PioneerGame\Binaries\Win64 folder in your Steam library. All steps

Exit Code 0x1: The game is set to run as administrator

Means

The game closes with exit code 0 or 0x1. Embark says this happens when the game file is set to run as administrator.

First step

For exit code 0x1, open the ArcRaiders folder in your Steam library. For exit code 0, open ArcRaiders\PioneerGame\Binaries\Win64. All steps