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Rocket League: "communicating with the Epic Online Services"
Wrong date and time or account problem
After a Checking Privileges message you get "Having problems communicating with the Epic Online Services". Epic says a wrong date and time is a common cause, and it can also mean the Epic account is disabled.
Fix it
How to fix "communicating with the Epic Online Services"
Set the correct date and time on your PC or console.
Sign in to your Epic Games account on the Epic Games Store website to check it works.
If you still can't sign in, clear the cache on the device you play on.
From Rocket League's help pages: epicgames.com, in our words. Checked on 11 November 2026. If the steps do not help, Rocket League's own support is the next stop.
More
More Rocket League errors and common problems
- Can't connect to serversOutage, region or home network trouble
- Game crashesMods, background apps or damaged files
- Low FPSDrivers, wrong graphics card or heavy settings
- Freezes on startupToo many pending friend requests
- Black screenDisplay resolution or HDCP problem
- Error 71Lost connection to Rocket League servers
- Syncing FailedYour device clock is off
- Load FailureSave data could not be loaded
- Save FailureGame could not write your save
- Version MismatchGame is not on the latest update
- NTDLL errorCorrupt save or cache file
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