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Common problemDead by Daylight

Dead by Daylight matchmaking locked

Disconnection penalty after leaving matches

Leaving a match in any way counts as a disconnect, even a crash or an internet outage, and it locks matchmaking for a while. Behaviour does not take appeals for these penalties.

Is Dead by Daylight down right now? Operational: 11 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Wait for the timer to run out, since early penalties are short.

  2. Avoid closing the game or using Leave Match while a match is running.

  3. If you drop often, work through Behaviour's network troubleshooting steps.

From Dead by Daylight's help pages: support.deadbydaylight.com, in our words. Checked on 11 November 2026. If the steps do not help, Dead by Daylight's own support is the next stop.

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