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Common problemDead by Daylight
Can't join a match in Dead by Daylight
Moderate or Strict NAT limits connections
If you can't join matches or crash during matchmaking, your NAT type may be the cause. Moderate and Strict NAT can only connect to some players, while Open gives the best connection.
Fix it
How to fix it
Open Behaviour's NAT page and pick the guide for your platform: Xbox, PlayStation, Steam, Epic or Switch.
Change your NAT type to Open, which is Type 1 on PlayStation.
From Dead by Daylight's help pages: support.deadbydaylight.com, in our words. Checked on 11 November 2026. If the steps do not help, Dead by Daylight's own support is the next stop.
More
More Dead by Daylight errors and common problems
- Game crashesOld drivers, damaged files or background apps
- Keeps disconnectingWeak Wi-Fi, router or DNS trouble
- Matchmaking lockedDisconnection penalty after leaving matches
- Game Security Violation DetectedRGB lighting software conflicts with EAC
- Error Code 130Servers busy with too many logins
- Error Code 107Connection dropped and came back
- Launch ErrorAnti-cheat blocks an outdated driver
- Untrusted System FileWindows system files are damaged
- Version MismatchYou and your friends run different versions
- EAC Error Code 4Easy Anti-Cheat could not verify the game
All Dead by Daylight errors and common problemsLive Dead by Daylight status