Battlefield errors and common problems

Secure Boot not enabled: The anticheat needs Secure Boot turned on

Means

Battlefield 6 won't start and asks you to turn on Secure Boot. EA says its Javelin anticheat needs Secure Boot, which in turn needs TPM 2.0, a GPT system disk and UEFI mode.

First step

Press Windows key + R, type msinfo32 and open System Summary. All steps

Can't connect to servers: Servers down or an unstable connection

Means

You see messages like can't connect to EA servers, your EA app is offline or your connection timed out. EA says the game can't reach its servers, your internet is unstable or your platform is offline.

First step

Check the EA server status page and your platform's network status. All steps

Game keeps crashing: Background apps, damaged files or frame rate

Means

The game closes when you join a match or freezes while you play. EA points to background programs, damaged game files and an uncapped frame rate.

First step

Close background apps, then do a clean boot of your PC. All steps

Can't join a match: Full servers, old version or cross-play off

Means

You get messages like you can't join this match right now or this server is full. EA says full servers put you in a short queue, and an outdated game or cross-play being off can also block you.

First step

Wait in the queue if the servers are full, since it moves quickly. All steps

High ping and lag: Far servers, Wi-Fi or a busy network

Means

Shots register late and players warp around. EA says distance to the server, poor Wi-Fi and many people on the same network are common causes.

First step

Pause the game, go to Options, System and Network, and turn on Scoreboard Ping to see your ping. All steps

EA Javelin anticheat encountered an error: Anticheat can't start the game

Means

EA says this often means the anticheat can't start the game or can't find the install folder. It also shows with a number, such as error 94.

First step

Right-click the EA app and choose Run As Administrator, even if you bought the game on Steam or Epic. All steps

1:85009S: Disconnect linked to a VPN or DNS

Means

You get kicked back to the menu with this code. EA says to make sure you aren't on a VPN and that your DNS is stable.

First step

Turn off any VPN. All steps

cannot be used at the same time as the game: Disallowed software is running

Means

The full message starts with This software. EA says its anticheat found a program that isn't allowed with Battlefield 6, such as Interception, AutoHotkey or ReWASD.

First step

Close the program named in the message, or uninstall it. All steps

DiceOnlineError_Unknown: Unknown online error, often damaged files

Means

A general online error, listed by EA with the code 84002S. EA's fix for players on the EA app or Steam is to repair the game files.

First step

On the EA app, go to Library, open the three-dot menu on Battlefield 6 and choose Repair. All steps

1:86001S: A problem with your connection or network

Means

EA says this code, like 84008S, can be caused by issues with your connection or network.

First step

Check the EA server status page. All steps