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Common problemWar Thunder

Can't log in to War Thunder

Forgotten password or wrong login

Your login or password is not accepted. Gaijin uses the same login for the game and Store.gaijin.net, and the login is usually your email, not your nickname.

Is War Thunder down right now? Operational: 7 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Log in with your account email address, not your in-game nickname.

  2. Use Gaijin's password recovery with your email and linked phone number, if you added one.

  3. If the reset email doesn't arrive within a few minutes, check your spam folder.

  4. Make sure the details you entered belong to a registered account.

From War Thunder's help pages: support.gaijin.net, in our words. Checked on 11 November 2026. If the steps do not help, War Thunder's own support is the next stop.

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