DayZ errors and common problems

Server browser is empty: Usually scheduled server maintenance or an update

Means

The in-game server list stays empty, so you cannot pick a server. The DayZ team says this is most often scheduled maintenance or a pending game update.

First step

Check the official DayZ Twitter, Facebook or forum for a maintenance notice. All steps

Game keeps crashing: Often broken game files or old drivers

Means

DayZ closes when it starts or while you play. The DayZ team says many repeat problems come from a faulty update download or outdated drivers.

First step

In your Steam Library, right-click DayZ, open Properties and run Verify Integrity of Game Files. All steps

Kicked by BattlEye: Anti-cheat reacts to something on your PC

Means

BattlEye, the anti-cheat DayZ uses, kicks you from the server or stops the game from starting. The DayZ team says it reacts to certain unusual things on your computer.

First step

Look up the exact BattlEye message in BattlEye's own FAQ, which the DayZ team points to. All steps

Character got wiped: Known issue around server restarts

Means

You join and your character or gear is gone. Bohemia calls random wipes a known issue and says joining too soon after a server restart raises the risk.

First step

After a server restart, wait a couple of minutes by the server's clock before you join again. All steps

Bad Version, server rejected connection: Your game version does not match the server

Means

The server turns you away because your installed game version is different from the one it runs.

First step

Compare your version number in the main menu with the server's version in the server browser. All steps

Bad_module_info: Client crash on Windows

Means

DayZ stops with a bad_module_info error. The DayZ team treats it as a client crash that needs a report.

First step

Verify the game files in Steam. All steps

Error creating enfusion engine: Graphics card or DirectX 11 problem at launch

Means

DayZ cannot start its engine. The DayZ team says the graphics card most likely lacks DirectX 11, which DayZ needs, or the drivers or DirectX are broken.

First step

Check that your graphics card supports DirectX 11. All steps

BattlEye global ban: Ban handled by BattlEye, not Bohemia

Means

BattlEye has banned your account from servers it protects. Bohemia says it has no part in detecting cheats or handling these bans.

First step

Contact BattlEye directly about the ban. All steps